Payy Card Discontinued

Category: Crypto Cards
5.2
Overall Rating
CRITERIA:
Brand Authority
4
Fees and Limits Structure
7.8
Customer Service
3.9
PROS:
  • 2 mins from download to card ready to use
  • They never ask for your email or phone number
  • $6M raised in seed funding, going strong
  • Apple Pay Enabled
CONS:
  • No physical card
  • Slow support replies
  • No cashback
StatusDiscontinued
LaunchedAugust 2025 (1 year ago)
Visa or MC
Debit or Credit

Debit Card

Denominated In$ USD
Apple PayEnabled
Monthly Fee

0.00 USD

Monthly Inactivity Fee

0.00 USD

Crypto to USD Crypto->USD Conversion Cost

0% + Gas Fees

Cashback

None

Daily Spending Limit

Unlimited

Daily ATM Withdrawal Limit

N/A (Virtual-Only Card)

Foreign Exchange Fee

1%

Crypto to Fiat Conversion

Auto on Every Purchase

Identity VerificationID VerificationKYC Requiredi
Crypto Asset Management

Non-Custodial (you can move funds without the wallet provider)

Supported BlockchainsArbitrumBaseEthereumOptimismPolygon
Supported CryptocurrenciesUSDCUSDC.EUSDT
Supported CountriesShow All (233)
Your Payy Card: fully set up in 2 minutes and no email or phone number ever required.

Your Payy Card: fully set up in 2 minutes and no email or phone number ever required.

Payy Card Has Been Dscontinued

Payy emailed customers to announce that its Visa Card program was discontinued worldwide on August 31, 2026, without stating a reason.
Here’s the email they sent out:
Image

Payy Card Benefits and Rewards

Payy Card did not offer traditional cashback. Instead, you were able to earn points.

You were able to get Payy Points for:

  • Holding a balance (~$1 = 1 point per day)
  • Inviting friends (10,000 points per successful referral)

These points didn’t have a cash value. They were loyalty points you collect, with potential rewards coming later. And later never came.

It Was Issued Solely in Virtual Form, Lacking a Physical Version

Payy Card was available solely in virtual format, unlike 30% of crypto cards offering both physical and virtual versions. This meant you could not use it for ATM withdrawals, or at places like car rental companies or hotels that require a physical card for security deposit and identity verification. The virtual card was issued instantly after you completed the KYC Identity Verification.

Wondering about the pros and cons of virtual-only format? Here are some highlights:

No Physical Card
Virtual Card
No ATM WithdrawalsInstantly Available, No Waiting for Mail
No Card when Hotels or Car Rentals Require itIdeal for Online Purchases
No Card When Phone Dies or no InternetEnvironmentally Friendly
No Feel-Good Backup Payment MethodNo Tangible Item to Misplace
Cost to Order:
0 USD

Useful:Since Payy Card supported Apple Pay, you could still use this card in real life, to pay for everyday purchases.

Back of Card

The 'back' of virtual Payy Card

Card Issuer Rain
BIN Number
BIN number is the first 8 digits of the card and identifies the card issuer.
45492406
Validity Period5 years
Issuing CountryPuerto Rico

Rain is the card issuer used by several other crypto cards, including Avici Card, Exa Card, Lava Card, Plasma One Card, and Tangem Card.

What Was Crypto-to-USD Conversion Cost with Payy Card?

Payy Card Converted Your Crypto on Demand

Payy Card offered instant conversion to USD at the time of purchase. This allowed you to hold your crypto and exchange to real-life currency only when needed. There was no need to pre-convert your cryptocurrencies or preload the card.

Crypto
Crypto to Fiat Conversion Fee0%
Sell Spread0%
Load Fee0%
Transaction Fee0%
Gas Feesvary
USD Transaction Cost0% + Gas Fees
Spend in USD
Foreign Exchange Fee1%
Non-USD Transaction Cost1% + Gas Fees
Spend in Local Currency

Low Cost:Compared to the average ~1.5% crypto-to-fiat cost of other cards, converting crypto with Payy Card was much more cost-effective (0% + Gas Fees). This meant users would get more USD for their crypto when using this card.

How Did Payy Make Money? – I see 0% fees here. Am I missing something?

Every time someone made a payment with their Payy Card, the merchant (Starbucks, Amazon, etc.) paid a small fee on that transaction to their bank that operates the POS terminal. This is called the interchange fee. The merchant's bank passed part of that fee to Visa, and they shared a portion of it with Payy.

So while cardholders didn't pay a fee directly, Payy still earned a small amount from every transaction - that's how card providers make money.

From all crypto cards we reviewed, Lava Card, Plasma One Card and OKX Card offer the cheapest crypto-to-fiat conversions (~0%, ~0% and ~0.1% respectively), while converting crypto with OWNR Card will cost you the most, ~4.64%.

We Had Tested Payy Customer Support

We asked Payy customer support different questions, and then rated their responses to evaluate how good their support was.

Why should you Care:When users had a money-related question, like a missing deposit or being overcharged, having good support at that moment was crucial.

Payy offered support via the following channels:

Chatin-app

Location: Payy customer service reps were located in Philippines flag Philippines and Costa Rica flag Costa Rica.¹

Support Channel Our Interaction Score
Chat
(replied in
7 h 4 min)
Addressed by name, clearly explained the referral program and follow-up question about the physical card with accurate, up-to-date info.
High Competence
Highly Personalized
Flawless English, Professional Tone
10/10
Chat
(didn't reply)
The bot flagged the ticket as a duplicate and closed it without answering the question about cashback or card benefits at all.
No Response
0/10
Chat
(didn't reply)
The ticket was flagged as a duplicate and then closed for inactivity, with the actual question about the daily spend limit never answered. Then why is the user allowed to create 3 tickets, unclear.
No Response
0/10
Chat
(didn't reply)
Again auto-closed as a duplicate without answering the question about the 1% transaction fee mentioned in the account opening agreement.
No Response
0/10
Chat
(replied in
1 d 11 h )
Patiently answered multiple questions across a long conversation covering referrals, rewards, USDC conversion, Arbitrum fees, cashback, Visa benefits, virtual accounts, supported countries, and FX fees. Great detail throughout, even if the country list couldn't be shared.
High Competence
Somewhat Personalized
Flawless English, Professional Tone
9.5/10

To summarize,

Competence and Problem-Solving: Payy customer service could potentially be competent, but we were unable to evaluate it.

Customer Love: Payy demonstrates a disappointing disregard for customer care, primarily through their consistent failure to respond.

Reply Speed: The majority of customer inquiries go unanswered, which is absolutely unacceptable.

Overall Customer Service Rating: 3.9/10

With this score, Payy Customer Service was extremely poor, compared to other crypto cards that scored an average of 7.6/10.

Payy Card supported 230+ countries

Was Payy Card Available for Residents of United States?

Yes, Payy Card was available for residents of United States.

Payy Card supported the following countries: Afghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Sint Eustatius, and Saba, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo Republic, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Denmark, Djibouti, Dominica, Dominican Republic, DR Congo, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Federated States of Micronesia, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, New Caledonia, New Zealand, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Réunion, Romania, Rwanda, Saint Barthélemy, Saint Helena, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Samoa, San Marino, São Tomé and Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St Kitts and Nevis, St Vincent and Grenadines, Sudan, Suriname, Svalbard and Jan Mayen, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, The Netherlands, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.S. Outlying Islands, U.S. Virgin Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.

To see our list of available crypto cards for 🇺🇸 United States, see this list. There are currently 19 cards listed there.

You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.

Alternatives to Payy Card?

Paulina is a real person who has personally signed up for and ordered 100+ crypto cards. She runs Cryptonoshi.com, where she reviews and compares crypto cards using data-driven benchmarks across the cards - analyzing fees, limits, rewards, and other key metrics. She also advises crypto companies on affiliate programs, marketing, and user acquisition. In her spare time, she is building a crypto trading bot for short-timeframe trading.

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