Bitcoin.com V-Card ATM Fees: The Real Cost of Cashing Out
Local ATM Withdrawals in EUR
Here's a breakdown of the fees you'll face when making local ATM withdrawals with your Bitcoin.com V-Card:
Starting with an initial amount of 200 EUR in ETH, the ATM withdrawal with Bitcoin.com V-Card will cost you a total of ~13.86 EUR (6.9% of 200 EUR), resulting in a final cash withdrawal of 186.14 EUR in hand.
Plus, if you'd like to check your balance via the ATM, it will cost you an additional 0.7 EUR.
Doesn't Bitcoin.com V-Card Offer Free ATM Withdrawals?
No, it doesn't. Which is a shame, because 40% of competing cards offer free ATM withdrawals, typically allowing up to 200 EUR per month without fees.
International non-EUR ATM Withdrawals
Things will get significantly worse for International ATM Withdrawals. If you're out of country and cashing out with your Bitcoin.com V-Card, here's what it will look like:
For an international withdrawal using your Bitcoin.com V-Card with an initial 200 EUR in ETH, you'll incur fees totaling ~23.51 EUR (11.8% of 200 EUR), leaving you with 176.49 EUR in the equivalent foreign currency.
Reality CheckCompared to other crypto cards, Bitcoin.com V-Card is more expensive for both local and international ATM withdrawals:
Cost with Bitcoin.com V-Card | Cost with Other Cards | |
Local ATM Withdrawals | ~13.8 EUR (6.9% of 200 EUR) | ~9.2 EUR (4.6% of 200 EUR) |
International ATM Withdrawals | ~23.6 EUR (11.8% of 200 EUR) | ~18.4 EUR (9.2% of 200 EUR) |
From all crypto cards that we reviewed, Trade Republic Card, Holyheld Card and Netcoins Card offer the cheapest local ATM withdrawals (2.2%, 2.5% and 2.6% of 200 EUR respectively), while OWNR Card scores the worst, landing last on the list with a total local ATM withdrawal cost of 9% of 200 EUR.
We Tested Bitcoin.com's Customer Support
We asked Bitcoin.com's customer support different questions, and then rated their responses to evaluate how good their support is.
Why should you Care:When you'll have a money-related question, like a missing deposit or being overcharged - having good support at that moment will be crucial for you.
Bitcoin.com offers support via the following channels:
Chat | https://support.bitcoin.com/en/ |
Location: Bitcoin.com customer service reps are located in Philippines, Russia and Ukraine.¹
Support Channel | Our Interaction | Score |
Chat (replied in 1 min) | Replied quickly, patiently responded to a follow up question. | High Competence Not Personalized Adequate English, Professional Tone 8.5/10 |
Chat (replied in 6 min) | Quickly answered a question about unloading the card, provided additional info. | High Competence Not Personalized Adequate English, Professional Tone 8.5/10 |
Chat (replied in 7 min) | Gave a quick answer to a question about virtual cards. | High Competence Not Personalized Adequate English, Professional Tone 8.5/10 |
Chat (replied in 4 min) | Gave a good explanation why the card is denominated in EUR, not USD. Quick and professional. | High Competence Not Personalized Adequate English, Professional Tone 8.5/10 |
Chat (replied in 7 min) | Didn't seem to know what Apple Pay was. After a few clarifications, agent provided an answer, but it left us uncertain. | Low Competence Not Personalized Adequate English, Professional Tone 4/10 |
To summarize,
Competence and Problem-Solving: More often than not, Bitcoin.com's customer service responses are highly competent, proving they're a company that takes your questions seriously.
Customer Love: You will not get addressed by name and answers to your questions will be generic. Bitcoin.com's customer support agents do not make an effort to personalize their replies.
Reply Speed: They respond remarkably quickly, with most of their replies coming within an average of 5 minutes, significantly saving your time.
Overall Customer Service Rating: 7.6/10
With this score, Bitcoin.com's Customer Service is mediocre, comparable to the 7.2/10 average of other crypto card companies.
Is Bitcoin.com V-Card Available for Residents of United States?
No, Bitcoin.com V-Card is not available for residents of United States.
Bitcoin.com V-Card supports the following countries: Aland, Albania, American Samoa, Andorra, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bonaire, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Cambodia, Canada, Cayman Islands, Chad, Chile, Christmas Island, Cocos Keeling Islands, Colombia, Cook Islands, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Estonia, Falkland Islands, Faroe Islands, Finland, France, French Guiana, French Polynesia, French Southern Territories, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Malaysia, Maldives, Malta, Marshall Islands, Martinique, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Saint Barthelemy, Saint Helena, Saint Lucia, Saint-Martin, Samoa, San Marino, Saudi Arabia, Scotland, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Georgia and South Sandwich Islands, South Korea, Spain, St Kitts and Nevis, St Vincent and Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Timor Leste, Tokelau, Tonga, Türkiye, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.S. Virgin Islands, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City, Vietnam, Wales, Wallis and Futuna, Western Sahara.
To see our list of available crypto cards for 🇺🇸 United States, see this list. There are currently 11 cards listed there.
You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.