Trustee Card

#40 (out of 63) in Crypto Cards
#28 (out of 43) in Crypto Cards for Europe
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5.8
Overall Rating
CRITERIA:
Brand Authority
4
Fees and Limits Structure
5.4
Customer Service
8
PROS:
  • 0% foreign exchange fee
  • Apple Pay enabled
  • Auto-converts crypto to EUR on card purchase
CONS:
  • Supports only 3 cryptocurrencies
  • No cashback
  • No physical card
Visa or MC
Debit or Credit

Debit Card

Denominated In€ EUR
Apple PayEnabled
Monthly Fee

0.00 EUR

Monthly Inactivity Fee

0.00 EUR

Crypto to EUR Crypto->EUR Conversion Cost

~1%

Cashback

None

Daily Spending Limit

5,000 EUR

Daily ATM Withdrawal Limit

N/A (Virtual-Only Card)

Foreign Exchange Fee

0%

Crypto to Fiat Conversion

Auto on Every Purchase

Crypto Asset Management

Custodial (stores crypto keys on your behalf)

Supported CountriesShow All (31)
Supported CryptocurrenciesBTCETHUSDT
Trustee Card: a virtual-only crypto debit card with 0% foreign exchange fees

Trustee Card: a virtual-only crypto debit card with 0% foreign exchange fees

Trustee Card Benefits and Rewards

Trustee Global does not offer cashback rewards or any additional incentives for using the card.

Trustee Card is a Debit Card

  • Debit Card
  • Credit Card
  • Prepaid Card
  • No Bank Account Offered

Trustee Card differs from a traditional debit card, where the balance is linked directly to your bank account.

Instead, with Trustee Global, the card is connected to your chosen crypto coin balance on their platform. Since Trustee Global doesn't offer a bank account with this card (while some crypto cards do), it means you won't be able to receive third-party payments, like fiat withdrawals from exchanges, for example.

It's Issued Solely in Virtual Form, Lacking a Physical Version

Trustee Card is available solely in virtual format, unlike 30% of crypto cards offering both physical and virtual versions. This means you cannot use it for ATM withdrawals, or at places like car rental companies or hotels that require a physical card for security deposit and identity verification. The virtual card will be issued to you instantly after you complete the KYC Identity Verification.

Wondering about the pros and cons of virtual-only format? Here are some highlights:

No Physical Card
Virtual Card
No ATM WithdrawalsInstantly Available, No Waiting for Mail
No Card when Hotels or Car Rentals Require itIdeal for Online Purchases
No Card When Phone Dies or no InternetEnvironmentally Friendly
No Feel-Good Backup Payment MethodNo Tangible Item to Misplace

Useful:Since Trustee Card supports Apple Pay, you can still use this card in real life, to pay for everyday purchases.

Back of Card

The 'back' of virtual Trustee Card

Card Issuer Quicko Sp Z Oo
BIN Number
BIN number is the first 8 digits of the card and identifies the card issuer.
55577080
Validity Period5 years
Issuing CountryPoland

Crypto-to-EUR Conversion Cost with Trustee Card

Trustee Card Converts Your Crypto on Demand

Trustee Card offers instant conversion to EUR at the time of purchase. This allows you to hold your crypto and exchange to real-life currency only when you need to. No need to pre-convert your cryptocurrencies or preload the card.

Crypto
Crypto to Fiat Conversion Fee0.5%
Sell Spread~0.5%
Load Fee0%
Transaction Fee
0%
Total Crypto to EUR Cost~1%
EUR

Low Cost:Compared to the average ~1.8% crypto-to-fiat cost of other cards, converting crypto with Trustee Card is much more cost-effective (~1%). This means that you will get more EUR for your crypto when using this card.

From all crypto cards we reviewed for Europe, WhiteBIT Card, Holyheld Card and Trade Republic Card offer the cheapest crypto-to-fiat conversions (~0.28%, ~0.5% and ~0.7% respectively), while converting crypto with OWNR Card will cost you the most, ~4.64%.

How Does Trustee Card Compare to Other Crypto Cards?

Trustee Card ranks #40 out of 63 amongst all the crypto cards we have reviewed so far. This card is a solid choice among the many crypto cards available, offering competitive features and benefits.

We compared Trustee Card with 42 similar crypto cards, available for the same geographical region. See the resulting pros and cons below.

Strongest Features Against Competitors

Here are the strongest features of Trustee Card against its 42 competitors:

  • Has a Foreign Exchange Fee of 0% (other cards have 1.5% average).
  • Doesn't require preconverting of your crypto, converts needed amount automatically on every purchase (while 60% of competing crypto cards require you to preload card in advance).
  • Their crypto-to-fiat conversion cost, including all related fees and spread, is among the lowest at ~1% (versus an average of ~1.8% with other cards.)

Weakest Features Against Competitors

Compared to its 42 competitors, here are the shortcomings of Trustee Card:

  • Doesn't offer any cashback (while other cards give an average of 4%).
  • Daily spend is capped at 5,000 EUR (while other cards offer 25,000 EUR daily spend limit on average).
  • Supports only 3 cryptocurrencies (while other cards support an average of 15).
  • Only available in virtual format (while 30% of competing crypto cards offer both physical and virtual cards).
  • Trustee Card vs. Crypto.com Card vs. Nexo Card

    Trustee Card
    Crypto.com Card
    Nexo Card
    Monthly Fee 0.00 EUR 0.00 EUR 0.00 EUR
    Crypto to Fiat Cost ~1% ~0.75% ~0.75%
    Highest Cashback None up to 5% up to 2%
    Entry-Level Cashback None 1% 0.5%
    Daily Spending Limit 5,000 EUR 25,000 EUR 10,000 EUR
    Daily ATM Limit N/A (Virtual-Only Card) 2,000 EUR 2,000 EUR
    Foreign Exchange Fee 0% 2% 2%
    Asset Management Custodial Custodial Custodial
    Availability for United States flagUnited States
    Supported Cryptocurrencies 3 22 86
    Apple Pay Enabled Enabled Enabled
    Customer Service Great Bad Great
    Brand Authority Growing Well-Known Well-Known

    If you plan to use your card for daily purchases, then daily spending limit is an important consideration for you. Crypto.com Card offers the highest daily spending limit of 25,000 EUR. You will get lower daily limits with Trustee Card and Nexo Card.

    Cashback rewards are a great way to earn back some of the money you spend on your card and is an important consideration as well. Out of the three, Crypto.com Card offers the best cashback rewards of up to 5%. The cashback rewards for Nexo Card are not as high. With Trustee Card, you will have no cashback rewards at all.

    To make a good choice, look through all features, as it is an individual choice. If you will mostly do online transactions with this card, then Apple Pay availability may not be a very important feature for you. If you travel a lot, foreign exchange rate will matter. And so on.

We Tested Trustee Global's Customer Support

We asked Trustee Global's customer support different questions, and then rated their responses to evaluate how good their support is.

Why should you Care:When you'll have a money-related question, like a missing deposit or being overcharged - having good support at that moment will be crucial for you.

Trustee Global offers support via the following channels:

Chatin-app
Emailcontact@trusteeglobal.com

Location: Trustee Global customer service reps are located in Ukraine flagUkraine.¹

Support Channel Our Interaction Score
Email
(replied in
2 h 27 min)
Answered 4 questions asked, in great detail. Quickly replied to a follow up question.
High Competence
Somewhat Personalized
Flawless English, Professional Tone
9.5/10
Email
(replied in
19 min)
Answered a question about a minimum conversion amount on small card transactions. Well explained, professional tone.
High Competence
Not Personalized
Flawless English, Professional Tone
9/10
Email
(replied in
19 min)
Very competent reply to a question about spread vs fee. Quick, and knowledgeable.
High Competence
Somewhat Personalized
Flawless English, Professional Tone
9.5/10
Chat
(replied in
1 min)
Quickly replied to a question about 3ds security. Short, to the point, informal replies.
High Competence
Not Personalized
Adequate English, Informal Tone
8/10
Chat
(replied in
1 min)
Didn't understand the question, had to restate. Answers didn't show confidence.
Low Competence
Not Personalized
Adequate English, Professional Tone
4/10

To summarize,

Competence and Problem-Solving: More often than not, Trustee Global's customer service responses are highly competent, proving they're a company that takes your questions seriously.

Customer Love: Their responses will be personalized when they need to look up specific information from your account, although they may not always address you by name.

Reply Speed: They respond remarkably quickly, with most of their replies coming within an average of 37 minutes, significantly saving your time.

Overall Customer Service Rating: 8/10

This excellent score places Trustee Global's Customer Service well above the crypto card industry average of 7.2/10.

Trustee Card supports 31 countries

Is Trustee Card Available for Residents of United States?

No, Trustee Card is not available for residents of United States.

Trustee Card supports the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Ukraine.

To see our list of available crypto cards for 🇺🇸 United States, see this list. There are currently 11 cards listed there.

You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.

Valuable Points. What's My Next Step?

Paulina Masson

Paulina Masson

Paulina has a strong background in finance and cryptocurrency. She's been involved with crypto since its early days and has observed its progression over the years. Notably, she possesses expertise in various crypto products, having personally tested and evaluated many of them. In her spare time, she is developing a crypto bot designed to automatically trade on short timeframes.

⭑cryptonoshi
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