Monolith Card Discontinued
- Has Apple Pay enabled
- Crypto to Fiat conversion fee is 0%
- Additional 1% fee per transaction, called the "community contribution fee"
- No cashback rewards
-
Key Features
| Status | Discontinued |
|---|---|
| Visa or MC | |
| Debit or Credit | Debit Card |
| Denominated In | € EUR£ GBP |
| Apple Pay | Enabled |
| Monthly Fee | 0.00 EUR |
| Monthly Inactivity Fee | 0.00 EUR |
| Crypto to EUR Crypto->EUR Conversion Cost | 0% |
| Cashback | None |
| Daily Spending Limit | 8,000 EUR |
| Daily ATM Withdrawal Limit | 350 EUR |
| Foreign Exchange Fee | 1.75% |
| Crypto to Fiat Conversion | Manual when Preloading |
| Supported Countries | AustriaBelgiumBulgariaCroatiaCyprusCzech RepublicDenmarkEstoniaFinlandFranceFrench GuianaGermanyGibraltarGreeceGuadeloupeGuernseyHungaryIcelandIrelandIsle of ManItalyJerseyLatviaLiechtensteinLithuaniaLuxembourgMaltaMartiniqueMayotteNetherlandsNorwayPolandPortugalReunionRomaniaSaint-MartinSlovakiaSloveniaSpainSwedenUnited Kingdom |
| Supported Cryptocurrencies | DAIETHMATICTKNUSDCUSDT |
United States cards here.Monolith Card Benefits and Rewards
Monolith card does not offer any cashback rewards or any additional benefits for using the card.
We Tested Monolith's Customer Support
We asked Monolith's customer support different questions, and then rated their responses to evaluate how good their support is.
Why should you Care:When you'll have a money-related question, like a missing deposit or being overcharged - having good support at that moment will be crucial for you.
Monolith offers support via the following channels:
| support@monolith.xyz | |
| Web Form | https://support.monolith.xyz/hc/en-us/requests/new |
Location: Monolith customer service reps are located in 
United Kingdom.¹
| Support Channel | Our Interaction | Score |
Email (replied in 7 d 3 h ) | Late reply. Didn't exactly answer what the dispute process is, but gave first step needed. | Late Reply High Competence Not Personalized Flawless English, Professional Tone 7/10 |
Web Form (replied in 1 h 20 min) | Response was somewhat lacking. Short, without much detail. | High Competence Not Personalized Flawless English, Professional Tone 9/10 |
Web Form (replied in 11 d ) | Late response about card applications not being available anymore. Previously answered questions about the card, so this answer was unexpected and misleading. | Late Reply High Competence Not Personalized Flawless English, Professional Tone 4/10 |
Web Form (replied in 9 d 6 h ) | Extremely slow back and forth, it took many days to complete the conversation. | Late Reply High Competence Highly Personalized Flawless English, Professional Tone 5/10 |
Email (replied in 10 d 5 h ) | Reply was shorter than expected, but it was a knowledgeable answer to a question about importing seeds. | Late Reply High Competence Highly Personalized Flawless English, Professional Tone 5/10 |
To summarize,
Competence and Problem-Solving: Monolith's customer service agents are highly competent, so you can expect every issue to be resolved with professional expertise and a thorough understanding.
Customer Love: Their responses will be personalized when they need to look up specific information from your account, although they may not always address you by name.
Reply Speed: They often take longer than 8 days to respond, which is frustrating and inconvenient.
Overall Customer Service Rating: 6/10
With this score, Monolith's Customer Service is poor, comparing to other crypto cards, which score an average of 7.4/10.
Was Monolith Card Available for Residents of United States?
No, Monolith Card was not available for residents of United States.
Monolith Card supported the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Saint-Martin, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
To see our list of available crypto cards for United States, see this list. There are currently 8 cards listed there.
You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.
Alternatives to Monolith Card?
Paulina Masson
Paulina has a strong background in finance and cryptocurrency. She's been involved with crypto since its early days and has observed its progression over the years. Notably, she possesses expertise in various crypto products, having personally tested and evaluated many of them. In her spare time, she is developing a crypto bot designed to automatically trade on short timeframes.
