SORA
Customer Support Channels
| [email protected] | |
| Web Form | https://soracard.com/contact/ |
| Telegram | https://t.me/sorahappiness |
| Discord | https://discord.gg/NxTQPpkBww |
Customer Service Interactions
| Channel | Score | Comment | |
|---|---|---|---|
| 1 | (replied in 8 d 3 h ) | Flawless English, Professional Tone Somewhat Personalized High Competence 4.5 | Unforgivably late reply. Answered in detail, provided a lot of good information to a question about dispute process. |
| 2 | (didn't reply in 8 days) | Never Replied 0 | Never replied, waited for 8 days. Maybe the web form is not a reliable way to contact them. |
| 3 | (replied in 3 min) | Adequate English, Informal Tone Not Personalized High Competence 8 | Concise and to the point response to a question about card availability. |
| 4 | (replied in 5 h 0 min) | Adequate English, Informal Tone Not Personalized High Competence 8 | A Mod replied to questions about withdrawing XOR, helpful and knowledgeable responses. |
| 5 | (replied in 2 min) | Flawless English, Professional Tone Somewhat Personalized High Competence 9.5 | Fast concise response, curiously came from a personal mobile. Follow up question answered in contrasting detail. |
Contact Us
