Trastra Card Coming Soon
- 0% crypto to Fiat conversion fees
- Receive salaries in crypto, since it gets connected to an IBAN account
- Tiny Daily ATM withdrawal limit
- No Cashback Rewards
- No Apple Pay
-
Key Features
| Status | Coming Soon |
|---|---|
| Visa or MC | |
| Debit or Credit | Debit Card |
| Denominated In | € EUR |
| Apple Pay | Not Enabled |
| Monthly Fee | 1.25 EUR |
| Monthly Inactivity Fee | 0.00 EUR |
| Crypto to EUR Crypto->EUR Conversion Cost | 0% |
| Cashback | None |
| Daily Spending Limit | 7,700 EUR |
| Daily ATM Withdrawal Limit | 300 EUR |
| Foreign Exchange Fee | |
| Crypto to Fiat Conversion | Manual when Preloading |
| Supported Countries | AustriaBelgiumBulgariaCroatiaCyprusCzech RepublicDenmarkEstoniaFinlandFranceGermanyGreeceHungaryIcelandIrelandItalyLatviaLiechtensteinLithuaniaLuxembourgMaltaNetherlandsNorwayPolandPortugalRomaniaSlovakiaSloveniaSpainSweden |
| Supported Cryptocurrencies | BCHBTCETHLTCUSDCUSDTXRP |
United States cards here.When will Trastra Card be Available?
According to Trastra support, card will be available in Q3 2024.
Trastra Card is a Debit Card
- Debit Card
- Credit Card
- Prepaid Card
- No Bank Account Offered
Trastra Card differs from a traditional debit card, where the balance is linked directly to your bank account.
With Trastra, you'll need to top up your card before use. It should be noted that Trastra doesn't offer a bank account with this card, as some crypto cards do, which means you won't be able to receive third-party payments, like fiat withdrawals from exchanges, for example.
We Tested Trastra's Customer Support
We asked Trastra's customer support different questions, and then rated their responses to evaluate how good their support is.
Why should you Care:When you'll have a money-related question, like a missing deposit or being overcharged - having good support at that moment will be crucial for you.
Trastra offers support via the following channels:
| Chat | https://app.trastra.com/ |
| support@trastra.com | |
| Web Form | https://trastra.zendesk.com/hc/en-us/requests/new |
Location: Trastra customer service reps are located in 
Ukraine.¹
| Support Channel | Our Interaction | Score |
Email (replied in 6 min) | A quick, reassuring response, listing the steps and actions needed to take in the case of a transaction dispute. | High Competence Highly Personalized Flawless English, Professional Tone 10/10 |
Web Form (replied in 11 min) | Friendly, warm response with a visual gif attached to illustrate how 3D authentication works. | High Competence Somewhat Personalized Flawless English, Professional Tone 9.5/10 |
Chat (replied in 10 h 58 min) | Answered in detail to why the new signups are temporarily paused. Explained well. | High Competence Not Personalized Flawless English, Professional Tone 9/10 |
Email (replied in 1 d ) | Didn't directly answer the question about spread, but provided relevant and useful information. | High Competence Somewhat Personalized Flawless English, Professional Tone 9.5/10 |
Email (replied in 7 min) | Responded quickly, added additional information relevant to the question asked about. | High Competence Not Personalized Adequate English, Professional Tone 8.5/10 |
To summarize,
Competence and Problem-Solving: Trastra's customer service agents are highly competent, so you can expect every issue to be resolved with professional expertise and a thorough understanding.
Customer Love: Their responses will be personalized when they need to look up specific information from your account, although they may not always address you by name.
Reply Speed: Response times are inconsistent, ranging from as quick as 6 minutes to as slow as 1 day.
Overall Customer Service Rating: 9.3/10
This excellent score places Trastra's Customer Service well above the crypto card industry average of 7.2/10.
Will Trastra Card be Available for Residents of United States?
No, Trastra Card will not be available for residents of United States.
Trastra Card will support the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
To see our list of available crypto cards for 🇺🇸 United States, see this list. There are currently 11 cards listed there.
You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.
Alternatives to Trastra Card?
Paulina Masson
Paulina has a strong background in finance and cryptocurrency. She's been involved with crypto since its early days and has observed its progression over the years. Notably, she possesses expertise in various crypto products, having personally tested and evaluated many of them. In her spare time, she is developing a crypto bot designed to automatically trade on short timeframes.
