SORA Card Coming Soon

Category: Crypto Cards
4.2
Overall Rating
CRITERIA:
Brand Authority
2
Fees and Limits Structure
4.5
Customer Service
6
PROS:
  • EU-based IBAN Account
  • Generous Daily Spending Limit
CONS:
  • Only supports XOR and SORA Ecosystem crypto
  • 0.06% inactivity fee on EUR IBAN
  • Need 100 EUR in XOR to apply for card
StatusComing Soon
Visa or MC
Debit or Credit

Debit Card

Denominated In€ EUR
Apple PayEnabled
Monthly Fee

0.00 EUR

Monthly Inactivity Fee

0.99 EUR

Crypto to EUR Crypto->EUR Conversion Cost

0%

Cashback

None

Daily Spending Limit

25,000 EUR

Daily ATM Withdrawal Limit

5,000 EUR

Foreign Exchange Fee
Crypto to Fiat Conversion

Manual when Preloading

Supported CountriesShow All (71)
Supported CryptocurrenciesPSWAPTBCDVALXORXSTXSTUSD

SORA Card Benefits and Rewards

SORA Card doesn’t offer cashback rewards for using the card. They do occasionally run promotions where they offer to waive certain fees, but these promotions change over time.

SORA Card is a Debit Card

  • Debit Card
  • Credit Card
  • Prepaid Card
  • No Bank Account Offered

SORA Card differs from a traditional debit card, where the balance is linked directly to your bank account.

With SORA, you'll need to top up your card before use. It should be noted that SORA doesn't offer a bank account with this card, as some crypto cards do, which means you won't be able to receive third-party payments, like fiat withdrawals from exchanges, for example.

We Tested SORA's Customer Support

We asked SORA's customer support different questions, and then rated their responses to evaluate how good their support is.

Why should you Care:When you'll have a money-related question, like a missing deposit or being overcharged - having good support at that moment will be crucial for you.

SORA offers support via the following channels:

Emailtechsupport@soracard.com
Web Formhttps://soracard.com/contact/
Telegramhttps://t.me/sorahappiness
Discordhttps://discord.gg/NxTQPpkBww

Location: SORA customer service reps are located in Japan flagJapan and Russia flagRussia.¹

Support Channel Our Interaction Score
Email
(replied in
8 d 3 h )
Unforgivably late reply. Answered in detail, provided a lot of good information to a question about dispute process.
Late Reply
High Competence
Somewhat Personalized
Flawless English, Professional Tone
4.5/10
Web Form
(didn't reply)
Never replied, waited for 8 days. Maybe the web form is not a reliable way to contact them.
No Response
0/10
Telegram
(replied in
3 min)
Concise and to the point response to a question about card availability.
High Competence
Not Personalized
Adequate English, Informal Tone
8/10
Discord
(replied in
5 h 0 min)
A Mod replied to questions about withdrawing XOR, helpful and knowledgeable responses.
High Competence
Not Personalized
Adequate English, Informal Tone
8/10
Email
(replied in
2 min)
Fast concise response, curiously came from a personal mobile. Follow up question answered in contrasting detail.
High Competence
Somewhat Personalized
Flawless English, Professional Tone
9.5/10

To summarize,

Competence and Problem-Solving: SORA's customer service agents are highly competent, so you can expect every issue to be resolved with professional expertise and a thorough understanding.

Customer Love: Their responses will be personalized when they need to look up specific information from your account, although they may not always address you by name.

Reply Speed: They sometimes do not reply at all. When they do reply, response times range from as quick as 2 minutes to as slow as 8 days.

Overall Customer Service Rating: 6/10

With this score, SORA's Customer Service is poor, comparing to other crypto cards, which score an average of 7.2/10.

Will SORA Card be Available for Residents of United States?

No, SORA Card will not be available for residents of United States.

SORA Card will support the following countries: Andorra, Armenia, Austria, Azerbaijan, Bahrain, Belgium, Bosnia-Herzegovina, Brunei, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Greece, Guernsey, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kazakhstan, Kosovo, Kuwait, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao, Malaysia, Maldives, Malta, Moldova, Monaco, Mongolia, Montenegro, Netherlands, Norway, Oman, Pakistan, Palestine, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tajikistan, Ukraine, United Kingdom, Uzbekistan.

To see our list of available crypto cards for 🇺🇸 United States, see this list. There are currently 11 cards listed there.

You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.

Alternatives to SORA Card?

Paulina Masson

Paulina Masson

Paulina has a strong background in finance and cryptocurrency. She's been involved with crypto since its early days and has observed its progression over the years. Notably, she possesses expertise in various crypto products, having personally tested and evaluated many of them. In her spare time, she is developing a crypto bot designed to automatically trade on short timeframes.

⭑cryptonoshi
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