Netcoins Card

#24 (out of 51) in Crypto Cards
#4 (out of 11) in Crypto Cards for North America
Add to compare
6.5
Overall Rating
CRITERIA:
Company Strength
3
Fee Structure
8.2
Customer Service
8.3
PROS:
  • Offers cashback in Bitcoin
  • Generous ATM daily withdrawal limit
CONS:
  • Very limited crypto features in the app, no swaps
Visa or MC
Debit or Credit

Prepaid Card

Denominated In$ CAD
Apple PayEnabled
Monthly Fee

0.00 CAD

Monthly Inactivity Fee

1.00 CAD

Crypto to CAD Crypto->CAD Conversion Cost

~1.1%

Highest Cashback

1%

Entry-Level Cashback

1%

Entry-Level Cashback Monthly Cap

300 CAD

Daily Spending Limit

8,000 CAD

Daily ATM Withdrawal Limit

2,000 CAD

Foreign Exchange Fee

1.5%

Crypto to Fiat Conversion

Manual when Preloading

Crypto Asset Management

Custodial (stores crypto keys on your behalf)

Supported Countries
Supported Cryptocurrencies1INCHAAVEADAALGOAPEATOMAVAXAXSBATBCHBTCCHZCRVDOGEDOTDYDXEOSETHFTMGALAGRTLINKLRCLTCMANAMATICMKRNEARQNTRNDRSANDSHIBSOLSUSHIUNIUSDCXLMXRPXTZYFIShow All (40)

Netcoins Card Benefits and Rewards

Netcoins card offers 1% cashback on all purchases made on the card. Cashback rewards are first earned in CAD and then converted into Bitcoin at a set date each month.

Reality CheckAlthough other cards may advertise higher cashback rates, entry-level users with 1,000 CAD in assets typically receive much lower cashback rates from those cards. When compared at the entry-level tier, Netcoins Card's 1% cashback offers good value comparing to competitors:

Netcoins CardIndustry Average1
Entry Level Cashback1%1%
Entry Level Cashback Monthly Cap300 CAD400 CAD

Netcoins Card is a Prepaid Card

  • Debit Card
  • Credit Card
  • Prepaid Card
  • No Bank Account Offered

Netcoins Card is very much like a traditional prepaid card that carries its own balance, and you'll need to top it up before use. It should be noted that Netcoins doesn't offer a bank account with this card (while some crypto cards do), which means you won't be able to receive third-party payments, like fiat withdrawals from exchanges, for example.

It Comes in Both Physical and Virtual Forms

You can get Netcoins Card in both physical and virtual versions, a feature only available with 40% of crypto cards. They'll mail you the physical card, and you can instantly get the virtual card online after completing KYC Identity Verification.

Wondering about the perks of each card type? Here are some highlights:

Physical Card
Virtual Card
ATM WithdrawalsSecond Card Number
Required for Car Rentals, HotelsInstant Availability
Useful When Phone Dies, or no WifiFreeze for Safety
Backup Payment MethodSet Lower Spend Limits

You will find the physical Netcoins Card useful for in-person purchases, while the virtual card will be perfect for online transactions like subscriptions.

Crypto-to-CAD Conversion Cost with Netcoins Card

Netcoins Card Requires Pre-Load

Before you can use your Netcoins Card, you will need to top-up your account. This means you will have to convert your crypto in advance, exchanging it to CAD and moving it to the card account, to make it available for spending.

Crypto
Crypto to Fiat Conversion Fee0.5%
Sell Spread~0.6%
Load Fee0%
Transaction Fee
0%
Total Crypto to CAD Cost~1.1%
CAD

Low Cost:Compared to the average ~1.7% crypto-to-fiat cost of other cards, converting crypto with Netcoins Card is much more cost-effective (~1.1%). This means that you will get more CAD for your crypto when using this card.

From all crypto cards we reviewed for North America, Crypto.com Card, Shakepay Card and Netcoins Card offer the cheapest crypto-to-fiat conversions (~0.75%, ~0.75% and ~1.1% respectively), while converting crypto with Coinbase Card will cost you the most, ~4%.

How Does Netcoins Card Compare to Other Crypto Cards?

Netcoins Card ranks #24 out of 51 amongst all the crypto cards we have reviewed so far. This card is a solid choice among the many crypto cards available, offering competitive features and benefits.

We compared Netcoins Card with 10 similar crypto cards, available for the same geographical region. See the resulting pros and cons below.

Strongest Features Against Competitors

Here are the strongest features of Netcoins Card against its 10 competitors:

  • Provides a substantial ATM widthdrawal allowance of 2,000 CAD per day (average amongst other cards is only 1,000 CAD).
  • Their customer service is very good with a 8.3/10 score (others score only 5.8/10 on average).
  • You can get both a physical card and a second virtual card (while 60% of competing crypto cards offer only one type - either physical or just virtual).
  • Offers all ATM withdrawals fee-free (which is generous compared to the average monthly 200 CAD free withdrawal limit of other cards).
  • Cost to withdraw cash from a local ATM is really low at ~2.6% (comparing to the average of ~4.5% when withdrawing with other cards.)
  • Their crypto-to-fiat conversion cost, including all related fees and spread, is among the lowest at ~1.1% (versus an average of ~1.8% with other cards.)
  • Their overall fee structure is incredibly budget-friendly, with a score of 8.2/10 (average fee structure rating amongst other cards is 6.4/10).

Weakest Features Against Competitors

Compared to its 10 competitors, here are the shortcomings of Netcoins Card:

  • Offers 1% cashback (while other cards give an average of 3%).
  • Daily spend is capped at 8,000 CAD (while other cards offer 11,500 CAD daily spend limit on average).
  • Less-known company with a 3/10 company strength score (the average for all competing cards is 6/10).
  • Requires preconversion of crypto to load the card (while 30% of competitors auto-convert on every purchase).
  • Netcoins Card vs. Wealthsimple Card vs. Coinbase Card

    Netcoins Card
    Wealthsimple Card
    Coinbase Card
    Monthly Fee 0.00 CAD 0.00 CAD 0.00 USD
    Crypto to Fiat Cost ~1.1% ~3% ~4%
    Highest Cashback 1% 1% up to 4%
    Entry-Level Cashback 1% 1% 1%
    Daily Spending Limit 8,000 CAD 5,000 CAD 2,500 USD
    Daily ATM Limit 2,000 CAD 1,000 CAD 1,000 USD
    Foreign Exchange Fee 1.5% 0% 2.49%
    Asset Management Custodial Custodial Custodial
    Availability for United States flagUnited States
    Supported Cryptocurrencies 40 57 235
    Apple Pay Enabled Enabled Enabled
    Customer Service Great Great Great
    Company Strength Weak Medium Strong

    If you plan to use your card for daily purchases, then daily spending limit is an important consideration for you. Netcoins Card offers the highest daily spending limit of 8,000 USD. You will get lower daily limits with Wealthsimple Card and Coinbase Card.

    Cashback rewards are a great way to earn back some of the money you spend on your card and is an important consideration as well. Out of the three, Coinbase Card offers the best cashback rewards of up to 4%. The cashback rewards for Netcoins Card and Wealthsimple Card are not as high.

    To make a good choice, look through all features, as it is an individual choice. If you will mostly do online transactions with this card, then Apple Pay availability may not be a very important feature for you. If you travel a lot, foreign exchange rate will matter. And so on.

Netcoins Card ATM Fees: The Real Cost of Cashing Out

Local ATM Withdrawals in CAD

Here's a breakdown of the fees you'll face when making local ATM withdrawals with your Netcoins Card:

You're at a local ATM and have:
0.042 ETH (200 CAD)
-2.2 CAD
Netcoins Crypto-to-Fiat Conversion Cost: ~1.1%
-0 CAD
Netcoins ATM Withdrawal Fee: 0 CAD + 0%
-3 CAD
ATM Operator Fee: ~3 CAD
194.8 CAD

Starting with an initial amount of 200 CAD in ETH, the ATM withdrawal with Netcoins Card will cost you a total of ~5.2 CAD (2.6% of 200 CAD), resulting in a final cash withdrawal of 194.8 CAD in hand.

Doesn't Netcoins Card Offer Free ATM Withdrawals?

Yes, with Netcoins, all ATM withdrawals are free withdrawals. But this only refers to their ATM withdrawal fee.

International non-CAD ATM Withdrawals

Things will get significantly worse for International ATM Withdrawals. If you're out of country and cashing out with your Netcoins Card, here's what it will look like:

You're at an international ATM and have:
0.042 ETH (200 CAD)
-2.2 CAD
Netcoins Crypto-to-Fiat Conversion Cost: ~1.1%
-0 CAD
Netcoins Intl ATM Withdrawal Fee: 0 CAD + 0%
-2.97 CAD
Netcoins Foreign Exchange Fee: 1.5%
-1.98 CAD
Mastercard Foreign Exchange Fee: 1%
-3 CAD
ATM Operator Fee: ~3 CAD
-3.96 CAD
ATM Operator Foreign Exchange Fee: ~2%
Foreign Currency (worth 185.89 CAD)

For an international withdrawal using your Netcoins Card with an initial 200 CAD in ETH, you'll incur fees totaling ~14.11 CAD (7.1% of 200 CAD), leaving you with 185.89 CAD in the equivalent foreign currency.

Reality CheckCompared to other crypto cards, Netcoins Card is more cost-effective for both local and international ATM withdrawals:

Cost with Netcoins CardCost with Other Cards
Local ATM Withdrawals~5.2 CAD (2.6% of 200 CAD)~9 CAD (4.5% of 200 CAD)
International ATM Withdrawals~14.2 CAD (7.1% of 200 CAD)~18.2 CAD (9.1% of 200 CAD)

From all crypto cards that we reviewed, Netcoins Card, Crypto.com Card and Wealthsimple Card offer the cheapest local ATM withdrawals (2.6%, 4.2% and 4.5% of 200 CAD respectively), while Gemini Card scores the worst, landing last on the list with a total local ATM withdrawal cost of 8.2% of 200 CAD.

We Tested Netcoins's Customer Support

We asked Netcoins's customer support different questions, and then rated their responses to evaluate how good their support is.

Why should you Care:When you'll have a money-related question, like a missing deposit or being overcharged - having good support at that moment will be crucial for you.

Netcoins offers support via the following channels:

Emailsupport@netcoins.ca
Phone+1 (844) 515-2646
Web Formhttps://netcoins.zendesk.com/hc/en-us/requests/new

Location: Netcoins customer service reps are located in Canada flagCanada.¹

Support Channel Our Interaction Score
Email
(replied in
1 h 32 min)
Sent a fast reply to a question about the dispute process, provided a clear and detailed response.
High Competence
Highly Personalized
Flawless English, Professional Tone
10/10
Web Form
(replied in
37 min)
Replied with a reason for a declined transaction. Their given reason was not really true, because card started working after unlocking it.
Low Competence
Somewhat Personalized
Flawless English, Professional Tone
5/10
Email
(replied in
5 min)
Quick, concise reply to a question about card locking.
High Competence
Not Personalized
Adequate English, Professional Tone
8.5/10
Web Form
(replied in
4 h 4 min)
Detailed and informative response to a question about staking.
High Competence
Somewhat Personalized
Flawless English, Professional Tone
9.5/10
Email
(replied in
3 min)
Super quick reply. Gave a good explanation for when to expect the cashback rewards.
High Competence
Not Personalized
Adequate English, Professional Tone
8.5/10

To summarize,

Competence and Problem-Solving: More often than not, Netcoins's customer service responses are highly competent, proving they're a company that takes your questions seriously.

Customer Love: Their responses will be personalized when they need to look up specific information from your account, although they may not always address you by name.

Reply Speed: Response times are inconsistent but relatively fast, ranging from as quick as 3 minutes to as slow as 4 hours.

Overall Customer Service Rating: 8.3/10

This excellent score places Netcoins's Customer Service well above the crypto card industry average of 7.5/10.

Is Netcoins Card Available for Residents of United States?

No, Netcoins Card is not available for residents of United States.

Netcoins Card supports: Canada.

To see our list of available crypto cards for United States, see this list. There are currently 9 cards listed there.

You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.

That Helps. What's My Next Step?

Paulina Masson

Paulina Masson

Paulina has a strong background in finance and cryptocurrency. She's been involved with crypto since its early days and has observed its progression over the years. Notably, she possesses expertise in various crypto products, having personally tested and evaluated many of them. In her spare time, she is developing a crypto bot designed to automatically trade on short timeframes.

⭑cryptonoshi
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