Netcoins Card Discontinued
- Offers cashback in Bitcoin
- Generous ATM daily withdrawal limit
- Very limited crypto features in the app, no swaps
-
Key Features
| Status | Discontinued |
|---|---|
| Visa or MC | |
| Debit or Credit | Prepaid Card |
| Denominated In | $ CAD |
| Apple Pay | Enabled |
| Monthly Fee | 0.00 CAD |
| Monthly Inactivity Fee | 1.00 CAD |
| Crypto to CAD Crypto->CAD Conversion Cost | ~1.1% |
| Highest Cashback | 1% |
| Entry-Level Cashback | 1% |
| Entry-Level Cashback Monthly Cap | 300 CAD |
| Daily Spending Limit | 8,000 CAD |
| Daily ATM Withdrawal Limit | 2,000 CAD |
| Foreign Exchange Fee | 1.5% |
| Crypto to Fiat Conversion | Manual when Preloading |
| Crypto Asset Management | Custodial (stores crypto keys on your behalf) |
| Supported Countries | Canada |
| Supported Cryptocurrencies | 1INCHAAVEADAALGOAPEATOMAVAXAXSBATBCHBTCCHZCRVDOGEDOT |
Why was Netcoins Card Discontinued?
Netcoins Pay was discontinued due to a decision by their card issuing partner to shut down the rewards program. New card registrations stopped on April 11, 2025, and all cards will cease to function after June 30, 2025. Final crypto rewards will be paid out on July 11, 2025.
It Comes in Both Physical and Virtual Forms
You can get Netcoins Card in both physical and virtual versions, a feature only available with 30% of crypto cards. They'll mail you the physical card, and you can instantly get the virtual card online after completing KYC Identity Verification.
Wondering about the perks of each card type? Here are some highlights:
Physical Card | Virtual Card |
|---|---|
| ATM Withdrawals | Second Card Number |
| Required for Car Rentals, Hotels | Instant Availability |
| Useful When Phone Dies, or no Wifi | Freeze for Safety |
| Backup Payment Method | Set Lower Spend Limits |
You will find the physical Netcoins Card useful for in-person purchases, while the virtual card will be perfect for online transactions like subscriptions.
Crypto-to-CAD Conversion Cost with Netcoins Card
Netcoins Card Requires Pre-Load
Before you can use your Netcoins Card, you will need to top-up your account. This means you will have to convert your crypto in advance, exchanging it to CAD and moving it to the card account, to make it available for spending.
| Crypto to Fiat Conversion Fee | 0.5% |
| Sell Spread | ~0.6% |
| Load Fee | 0% |
| Transaction Fee | 0% |
| Total Crypto to CAD Cost | ~1.1% |
Low Cost:Compared to the average ~1.8% crypto-to-fiat cost of other cards, converting crypto with Netcoins Card is much more cost-effective (~1.1%). This means that you will get more CAD for your crypto when using this card.
From all crypto cards we reviewed for North America, Crypto.com Card, Shakepay Card and Fold Card offer the cheapest crypto-to-fiat conversions (~0.75%, ~0.75% and ~1.5% respectively), while converting crypto with Coinbase Card will cost you the most, ~4%.
We Tested Netcoins's Customer Support
We asked Netcoins's customer support different questions, and then rated their responses to evaluate how good their support is.
Why should you Care:When you'll have a money-related question, like a missing deposit or being overcharged - having good support at that moment will be crucial for you.
Netcoins offers support via the following channels:
| support@netcoins.ca | |
| Phone | +1 (844) 515-2646 |
| Web Form | https://netcoins.zendesk.com/hc/en-us/requests/new |
Location: Netcoins customer service reps are located in 
Canada.¹
| Support Channel | Our Interaction | Score |
Email (replied in 1 h 32 min) | Sent a fast reply to a question about the dispute process, provided a clear and detailed response. | High Competence Highly Personalized Flawless English, Professional Tone 10/10 |
Web Form (replied in 37 min) | Replied with a reason for a declined transaction. Their given reason was not really true, because card started working after unlocking it. | Low Competence Somewhat Personalized Flawless English, Professional Tone 5/10 |
Email (replied in 5 min) | Quick, concise reply to a question about card locking. | High Competence Not Personalized Adequate English, Professional Tone 8.5/10 |
Web Form (replied in 4 h 4 min) | Detailed and informative response to a question about staking. | High Competence Somewhat Personalized Flawless English, Professional Tone 9.5/10 |
Email (replied in 3 min) | Super quick reply. Gave a good explanation for when to expect the cashback rewards. | High Competence Not Personalized Adequate English, Professional Tone 8.5/10 |
To summarize,
Competence and Problem-Solving: More often than not, Netcoins's customer service responses are highly competent, proving they're a company that takes your questions seriously.
Customer Love: Their responses will be personalized when they need to look up specific information from your account, although they may not always address you by name.
Reply Speed: Response times are inconsistent but relatively fast, ranging from as quick as 3 minutes to as slow as 4 hours.
Overall Customer Service Rating: 8.3/10
This excellent score places Netcoins's Customer Service well above the crypto card industry average of 7.2/10.
Was Netcoins Card Available for Residents of United States?
No, Netcoins Card was not available for residents of United States.
Netcoins Card supported: Canada.
To see our list of available crypto cards for 🇺🇸 United States, see this list. There are currently 12 cards listed there.
You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.
Alternatives to Netcoins Card?
Paulina Masson
Paulina has a strong background in finance and cryptocurrency. She's been involved with crypto since its early days and has observed its progression over the years. Notably, she possesses expertise in various crypto products, having personally tested and evaluated many of them. In her spare time, she is developing a crypto bot designed to automatically trade on short timeframes.
