
Nebeus Card ATM Fees: The Real Cost of Cashing Out
Local ATM Withdrawals in EUR
Here's a breakdown of the fees you'll face when making local ATM withdrawals with your Nebeus Card:
Starting with an initial amount of 200 EUR in ETH, the ATM withdrawal with Nebeus Card will cost you a total of ~12.42 EUR (6.2% of 200 EUR), resulting in a final cash withdrawal of 187.58 EUR in hand.
Doesn't Nebeus Card Offer Free ATM Withdrawals?
No, it doesn't. Which is a shame, because 40% of competing cards offer free ATM withdrawals, typically allowing up to 200 EUR per month without fees.
International non-EUR ATM Withdrawals
Things will get significantly worse for International ATM Withdrawals. If you're out of country and cashing out with your Nebeus Card, here's what it will look like:
For an international withdrawal using your Nebeus Card with an initial 200 EUR in ETH, you'll incur fees totaling ~18.29 EUR (9.1% of 200 EUR), leaving you with 181.71 EUR in the equivalent foreign currency.
Reality CheckOverall, Nebeus Card is more expensive than other cards for local ATM withdrawals and slightly cheaper for international ATM withdrawals:
Cost with Nebeus Card | Cost with Other Cards | |
Local ATM Withdrawals | ~12.4 EUR (6.2% of 200 EUR) | ~9.2 EUR (4.6% of 200 EUR) |
International ATM Withdrawals | ~18.2 EUR (9.1% of 200 EUR) | ~18.6 EUR (9.3% of 200 EUR) |
From all crypto cards that we reviewed, Trade Republic Card, Holyheld Card and Bit2Me Card offer the cheapest local ATM withdrawals (2.2%, 2.5% and 2.7% of 200 EUR respectively), while OWNR Card scores the worst, landing last on the list with a total local ATM withdrawal cost of 9% of 200 EUR.
We Tested Nebeus's Customer Support
We asked Nebeus's customer support different questions, and then rated their responses to evaluate how good their support is.
Why should you Care:When you'll have a money-related question, like a missing deposit or being overcharged - having good support at that moment will be crucial for you.
Nebeus offers support via the following channels:
Chat | https://support.nebeus.com/ |
Web Form | https://support.nebeus.com/portal/en/newticket |
Location: Nebeus customer service reps are located in Spain.¹
Support Channel | Our Interaction | Score |
Web Form (replied in 6 h 35 min) | Did not directly answer whether they offer cashback or not, replied about referral program instead. | Low Competence Not Personalized Poor English, Formal Tone 2.5/10 |
Chat (replied in 3 min) | Could not answer a simple question ('What is crypto-to-fiat conversion fee?'), even after long back and forth messaging. | Low Competence Not Personalized Adequate English, Professional Tone 4/10 |
Web Form (replied in 1 d 22 h ) | Gave an answer but without confidence, answered only 1 question out of 2, linked to FAQs instead of directly stating what the fees were. | Low Competence Not Personalized Adequate English, Professional Tone 4/10 |
Web Form (replied in 15 h 38 min) | Very short, to the point reply about 3ds security feature. Could have included more details. | High Competence Not Personalized Adequate English, Professional Tone 8.5/10 |
Chat (replied in 4 min) | Replied in a few mins, but after that it took a long time for replies. Chat disappears if minimized or returned to app, which is really bad user experience. | High Competence Not Personalized Adequate English, Professional Tone 8.5/10 |
To summarize,
Competence and Problem-Solving: Nebeus's customer service lacks in competence, often providing unhelpful responses, which is a red flag.
Customer Love: You will not get addressed by name and answers to your questions will be generic. Nebeus's customer support agents do not make an effort to personalize their replies.
Reply Speed: Response times are inconsistent, ranging from as quick as 3 minutes to as slow as 2 days.
Overall Customer Service Rating: 5.5/10
With this score, Nebeus's Customer Service is poor, comparing to other crypto cards, which score an average of 7.2/10.

Nebeus Card supports 190+ countries
Is Nebeus Card Available for Residents of United States?
Yes, Nebeus Card is available for residents of United States.
Nebeus Card supports the following countries: Aland, Albania, Algeria, Andorra, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Canada, Cayman Islands, Chad, Chile, Cocos Keeling Islands, Comoros, Cook Islands, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guernsey, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Monaco, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, New Caledonia, New Zealand, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Rwanda, Saint Barthelemy, Saint Helena, Saint Lucia, Saint-Martin, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Georgia and South Sandwich Islands, South Korea, Spain, Sri Lanka, St Kitts and Nevis, St Vincent and Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Türkiye, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.S. Virgin Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Vietnam, Wallis and Futuna, Western Sahara, Zambia.
To see our list of available crypto cards for 🇺🇸 United States, see this list. There are currently 12 cards listed there.
You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.