Kinesis Card [EU]

#21 (out of 35) in Crypto Cards
#16 (out of 25) in Crypto Cards for Europe
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use Referral ID KM13909079
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6.1
Overall Rating
CRITERIA:
Company Strength
7
Fee Structure
3.8
Customer Service
7.6
PROS:
  • Every customer gets a dedicated account manager
  • Auto-converts crypto to fiat on every purchase
CONS:
  • Virtual-only card, no physical version, which means no ATM withdrawals
  • No Apple Pay either, so online-only purchases
Visa or MC
Debit or Credit

Debit Card

Denominated In€ EUR
Apple PayNot Enabled
Monthly Fee

0.00 EUR

Monthly Inactivity Fee

0.00 EUR

Foreign Exchange Fee

1%

Crypto to Fiat Crypto->Fiat Conversion Fee

2.17%

Cashback

None

Daily Spending Limit

15,000 EUR

Daily ATM Withdrawal Limit

N/A (Virtual-Only Card)

Crypto to Fiat Conversion

Auto on Every Purchase

Supported CountriesShow All
Supported Cryptocurrencies

Kinesis Card Benefits and Rewards – for Europe

If you choose to set up KAU (Kinesis Gold) and KAG (Kinesis Silver) as your preferred currencies to be spent when using the card, you will qualify for Velocity Yield rewards.

Velocity Yield is paid monthly into the user’s Kinesis wallet and is calculated as a percentage of the transaction fees generated by the Kinesis Monetary System. Kinesis gives back a 57.5% share of all transaction fees to its users, proportionately distributed and paid monthly in KAG and KAU.

With Kinesis Card, you can set up up to 5 currencies (in the order of preference), to be spent when using the card. That is, you don’t need to top up your card, and funds will be directly converted from your chosen cryptocurrency in your Kinesis account to EUR at the moment of purchase. To qualify for rewards, you will need to set up KAG and KAU as your primary currencies for the card.

The more you use the Kinesis Card (while automatically converting your KAG and KAU to EUR), the more Velocity Yield you can earn.

If you choose to spend any other cryptocurrencies with Kinesis Card, you will not qualify for Velocity Yield.

p.s. There is no card cashback program that Kinesis offers at the moment. Kinesis used to have a cashback voucher program, but they discontinued it on July 14, 2023.

Kinesis Card is a Debit Card that Converts Your Crypto on Demand

Kinesis Card offers instant conversion to fiat at the time of purchase. This allows you to hold your crypto and exchange to real-life currency only when you need to. No need to pre-convert your cryptocurrencies or preload the card.

It's Issued Solely in Virtual Form, Lacking a Physical Version

Kinesis Card is available solely in virtual format, unlike 50% of crypto cards offering both physical and virtual versions. This means you cannot use it for ATM withdrawals, or at places like car rental companies or hotels that require a physical card for security deposit and identity verification. The virtual card will be issued to you instantly after you complete the KYC Identity Verification.

Wondering about the pros and cons of virtual-only format? Here are some highlights:

No Physical Card
Virtual Card
No ATM WithdrawalsInstantly Available, No Waiting for Mail
No Card when Hotels or Car Rentals Require itIdeal for Online Purchases
No Card When Phone Dies or no InternetEnvironmentally Friendly
No Feel-Good Backup Payment MethodNo Tangible Item to Misplace

Not so Great:Since Kinesis Card doesn't support Apple Pay and doesn't have a physical card version, you will only be able to use this card for online purchases.

How Does Kinesis Card Compare to Other Crypto Cards?

Kinesis Card ranks #16 out of 25 amongst similar crypto cards. This card is a solid choice among the many crypto cards available, offering competitive features and benefits.

While we have a total of 35 cards listed in our Crypto Cards category, only 24 are comparable to Kinesis Card [EU], since they are available for customers in the same geographical region.

Strongest Features Against Competitors

Here are the strongest features of Kinesis Card against its 24 competitors :

  • Offers a generous 15,000 EUR daily spend limit (other cards offer 11,000 EUR limit on average).
  • Doesn't require preconverting of your crypto, converts needed amount automatically on every purchase (while 60% of competing crypto cards require you to preload card in advance).

Weakest Features Against Competitors

Compared to its 24 competitors, here are the shortcomings of Kinesis Card:

  • Apple Pay isn't enabled (while 60% of competing crypto cards have it).
  • Doesn't offer any cashback (while other cards give an average of 5%).
  • Only available in virtual format (while 50% of competing crypto cards offer both physical and virtual cards).
  • Kinesis Card [EU] vs. Wirex Card vs. Nexo Card

    Kinesis Card
    Wirex Card
    Nexo Card
    Monthly Fee 0.00 EUR 0.00 EUR 0.00 EUR
    Foreign Exchange Fee 1% 0% 0.5%
    Crypto to Fiat Fee 2.17% 0.22% 0.0%
    Highest Cashback None up to 8% up to 2%
    Entry-Level Cashback None 1% 0.5%
    Daily Spending Limit 15,000 EUR 30,000 EUR 10,000 EUR
    Daily ATM Limit N/A (Virtual-Only Card) 500 EUR 2,000 EUR
    Availability for United States flagUnited States
    Supported Cryptocurrencies 14 116 64
    Apple Pay Not Enabled Not Enabled Enabled
    Customer Service Great Bad Great
    Company Strength Medium Medium Strong

    If you plan to use your card for daily purchases, then daily spending limit is an important consideration for you. Wirex Card offers the highest daily spending limit of 30,000 EUR. You will get lower daily limits with Kinesis Card and Nexo Card.

    Cashback rewards are a great way to earn back some of the money you spend on your card and is an important consideration as well. Out of the three, Wirex Card offers the best cashback rewards of up to 8%. The cashback rewards for Nexo Card are not as high. With Kinesis Card, you will have no cashback rewards at all.

    To make a good choice, look through all features, as it is an individual choice. If you will mostly do online transactions with this card, then Apple Pay availability may not be a very important feature for you. If you travel a lot, foreign exchange rate will matter. And so on.

We Tested Kinesis's Customer Support

We asked Kinesis's customer support different questions, and then rated their responses to evaluate how good their support is.

Why should you Care:When you'll have a money-related question, like a missing deposit or being overcharged - having good support at that moment will be crucial for you.

Kinesis offers support via the following channels:

Chathttps://kms.kinesis.money
Emailsupport@kinesis.money
Phone+44 20 3150 0385

Location: Kinesis customer service reps are located in United Kingdom flagUnited Kingdom, Malaysia flagMalaysia and Australia flagAustralia.¹

Support Channel Our Interaction Score
Email
(replied in
4 h 9 min)
Replied the same day, provided a clear answer to the question asked.
High Competence
Somewhat Personalized
Flawless English, Professional Tone
9.5/10
Email
(replied in
1 h 36 min)
Answered quickly, replied with info about two-factor authentication for online purchases.
High Competence
Somewhat Personalized
Flawless English, Professional Tone
9.5/10
Email
(replied in
5 h 41 min)
Couldn't pinpoint the reason for their chat bubble not working (which was Zendesk ban due to IP).
Low Competence
Somewhat Personalized
Flawless English, Professional Tone
5/10
Email
(replied in
11 h 26 min)
Copy pasted response. Didn't reply to what was asked for, in a question about EUR accounts vs USD accounts.
Low Competence
Somewhat Personalized
Adequate English, Professional Tone
4.5/10
Email
(replied in
8 h 35 min)
Friendly, informative response to a question about EUR deposit.
High Competence
Somewhat Personalized
Flawless English, Professional Tone
9.5/10

To summarize,

Competence and Problem-Solving: Kinesis's customer service responses are a hit or miss. Some of their agents are very competent, while others are not.

Customer Love: Kinesis's support responses are personalized, addressing customers by name, but typically do not include other specific account details unless requested.

Reply Speed: Response times are inconsistent but relatively fast, ranging from as quick as 2 hours to as slow as 11 hours.

Overall Customer Service Rating: 7.6/10

With this score, Kinesis's Customer Service is mediocre, comparable to the 7.1/10 average of other crypto card companies.

Kinesis Referral ID - to Get 10 EUR Bonus

You can use referral id KM13909079 to get 0.5 KAG (~10 EUR¹) bonus when you create an account on Kinesis platform.

Here's how you can enter the referral id:

Kinesis referral id

..or, just click here.

Your bonus will be paid out to you in KAG (Kinesis Silver1), right after you reach $3000 total traded volume.

p.s. Are we getting paid for referring you? Yes, and it helps us continue our mission. It's like you are buying us lunch 🍱 for all the hard work we've put into building this site. We really appreciate it. Thank you. 🙏🤗

Is Kinesis Card Available for Residents of United States?

No, Kinesis Card is not available for residents of United States.

Kinesis Card [EU] supports the following countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Fiji, Finland, France, Germany, Greece, Guatemala, Hungary, Ireland, Italy, Kiribati, Latvia, Lithuania, Luxembourg, Malta, Marshall Islands, Mexico, Micronesia, Nauru, Netherlands, New Zealand, Nicaragua, Palau, Panama, Papua New Guinea, Peru, Poland, Portugal, Puerto Rico, Romania, Samoa, Scotland, Slovakia, Slovenia, Solomon Islands, Spain, Sweden, Tonga, United Kingdom, Uruguay, Wales. Kinesis Card [Canada] supports: Canada.

To see our list of available crypto cards for United States, see this list. There are currently 5 cards listed there.

You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.

Yes. What's My Next Step?

Paulina Masson

Paulina Masson

Paulina has a strong background in finance and cryptocurrency. She's been involved with crypto since its early days and has observed its progression over the years. Notably, she possesses expertise in various crypto products, having personally tested and evaluated many of them. In her spare time, she is developing a crypto bot designed to automatically trade on short timeframes.

⭑cryptonoshi
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