Cryptopay Card Discontinued
- You can deposit Fiat from your bank, and withdraw Fiat at 0 cost
- Generous Daily Spend Limit
- No Apple Pay
- No Cashback
-
Key Features
| Status | Discontinued |
|---|---|
| Visa or MC | |
| Debit or Credit | Prepaid Card |
| Denominated In | € EUR |
| Apple Pay | Not Enabled |
| Monthly Fee | 1.00 EUR |
| Monthly Inactivity Fee | 5.00 EUR |
| Crypto to EUR Crypto->EUR Conversion Cost | ~1.95% |
| Cashback | None |
| Daily Spending Limit | 30,000 EUR |
| Daily ATM Withdrawal Limit | 450 EUR |
| Foreign Exchange Fee | 3% |
| Crypto to Fiat Conversion | Manual when Preloading |
| Identity VerificationID Verification | KYC Requiredi |
| Crypto Asset Management | Custodial (you need the wallet provider to access your funds) |
| Supported Cryptocurrencies | USDTUSDCDAIAAVEALGOBATBTCETHLINKLTCMATICNEAROMGOXTSNXUNIXRPZRX |
| Supported Countries | United Kingdom |
Cryptopay Card Has Been Discontinued
Cryptopay Card has been discontinued for individual customers from January 1, 2026. Cryptopay stopped providing B2C services and turned off its app functionality.
It Came in Both Physical and Virtual Forms
You could get Cryptopay Card in either a physical or virtual version. The virtual card was instantly available online after completing KYC Identity Verification. Applying for and activating a physical card replaced the virtual one.
Wondering about the perks of each card type? Here are some highlights:
Physical Card | Virtual Card |
|---|---|
| ATM Withdrawals | No ATM Withdrawals |
| Required for Car Rentals, Hotels | No Tangible Asset |
| Useful When Phone Dies, or no Wifi | No Apple Pay, Online Use Only |
| Backup Payment Method | Instant Availability |
Get the Physical Card:Since Cryptopay Card didn't support Apple Pay, the virtual card was only good for online shopping and subscriptions like Netflix. It was a much better choice to get the physical card, so you could use the card both online and in real life.
What Was Crypto-to-EUR Conversion Cost with Cryptopay Card?
Cryptopay Card Required Pre-Load
Before you could use your Cryptopay Card, you needed to top up your account. This meant you had to convert your crypto in advance, exchanging it to EUR and moving it to the card account to make it available for spending.
| Crypto to Fiat Conversion Fee | 0% |
| Sell Spread | ~0.95% |
| Load Fee | 1% |
| Transaction Fee | 0% |
| EUR Transaction Cost | ~1.95% |
| Foreign Exchange Fee | 3% |
| Non-EUR Transaction Cost | ~4.95% |
High Cost:Compared to the average ~1.3% crypto-to-fiat cost of other cards, converting crypto with Cryptopay Card used to cost more (~1.95%). This means users would get less EUR for their crypto when using this card.
From all crypto cards we reviewed for Europe, OKX Card, WhiteBIT Card and Trade Republic Card offer the cheapest crypto-to-fiat conversions (~0.1%, ~0.28% and ~0.7% respectively), while converting crypto with OWNR Card will cost you the most, ~4.64%.
We Had Tested Cryptopay Customer Support
We asked Cryptopay customer support different questions, and then rated their responses to evaluate how good their support was.
Why should you Care:When users had a money-related question, like a missing deposit or being overcharged, having good support at that moment was crucial.
Cryptopay offered support via the following channels:
| Chat | https://help.cryptopay.me |
| [email protected] | |
| Telegram | https://t.me/cryptopayofficial |
Location: Cryptopay customer service reps were located in 
United Kingdom and 
Georgia.¹
| Support Channel | Our Interaction | Score |
Email (replied in 1 h 50 min) | Friendly personalized reply. Answered the question, and provided additional info. | High Competence Highly Personalized Flawless English, Professional Tone 10/10 |
Telegram (replied in 8 min) | Quick and friendly reply to a question about 3D Security. | High Competence Not Personalized Adequate English, Informal Tone 8/10 |
Email (replied in 1 d 16 h ) | Detailed and helpful reply about Cryptopay Card availability. Friendly tone, pleasant interaction. | High Competence Highly Personalized Flawless English, Professional Tone 10/10 |
Chat (replied in 51 min) | Friendly and helpful reply to a question about an error in the app. | High Competence Highly Personalized Flawless English, Professional Tone 10/10 |
Email (replied in 52 min) | Easy to have a back and forth conversation, helpful and caring replies. | High Competence Highly Personalized Flawless English, Professional Tone 10/10 |
To summarize,
Competence and Problem-Solving: Cryptopay's customer service agents were highly competent, so users could expect issues to be resolved with professional expertise and a thorough understanding.
Customer Love: Cryptopay's support responses were highly personalized, which made interactions with them very pleasant. They would address users by name and consider each situation to provide tailored answers.
Reply Speed: Response times were inconsistent, ranging from as quick as 8 minutes to as slow as 2 days.
Overall Customer Service Rating: 9.6/10
This excellent score placed Cryptopay Customer Service well above the crypto card industry average of 7.6/10.
Was Cryptopay Card Available for Residents of United States?
No, Cryptopay Card was not available for residents of United States.
Cryptopay Card supported: United Kingdom.
To see our list of available crypto cards for 🇺🇸 United States, see this list. There are currently 16 cards listed there.
You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.
Alternatives to Cryptopay Card?
