Bitpanda Card
- Instant crypto-to-EUR conversion at purchase, no preload
- Generous Daily ATM withdrawal limit
- Popular company with great customer service
- Higher basic tier taker fees (0.25%) than Binance (0.10%) and Crypto.com (0.075%)
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Key Features
| Visa or MC | |
|---|---|
| Debit or Credit | Debit Card |
| Denominated In | € EUR |
| Apple Pay | Enabled |
| Monthly Fee | 0.00 EUR |
| Monthly Inactivity Fee | 0.00 EUR |
| Crypto to EUR Crypto->EUR Conversion Cost | ~2.99% |
| Highest Cashback | up to 2% |
| Entry-Level Cashback | None |
| Entry-Level Cashback Monthly Cap | 0 EUR |
| Daily Spending Limit | 10,000 EUR |
| Daily ATM Withdrawal Limit | 350 EUR |
| Foreign Exchange Fee | 2.5% |
| Crypto to Fiat Conversion | Auto on Every Purchase |
| Crypto Asset Management | Custodial (stores crypto keys on your behalf) |
| Supported Countries | AustriaBelgiumBulgariaCroatiaCyprusCzech RepublicDenmarkEstoniaFinlandFranceGermanyGreeceHungaryIrelandItalyLatviaLithuaniaLuxembourgMaltaPolandPortugalRomaniaSlovakiaSloveniaSpainSweden |
| Supported Cryptocurrencies | 1INCHAAVEACHADAAERGOAGIXAGLDAKTALGOALICEANKRANTAPEAPI3APT |
Your Bitpanda Card: black and distinctively designed, offering you the ease of spending crypto in real life.
Bitpanda Card Benefits and Rewards
Bitpanda card offers up to 2% cashback, paid in BTC. The percentage depends on your holdings of BEST (Bitpanda Ecosystem Token) – the more you hold, the better benefits you qualify for.
To receive a cashback reward, you will need to hold at least 5,000 BEST (~2,700 EUR¹). If you hold 50,000 BEST (~26,700 EUR¹), you qualify for 2% cashback, as well as a reduced FX fee of 0.25%, and unlimited free ATM withdrawals.
| Required Holdings | Cashback | FX Fee | Free ATM Withdrawals | |
| VIP Level 0 | 0 BEST | – | 2.5% | – |
| VIP Level 1 | 10 BEST
~100 EUR¹ |
– | 2.5% | – |
| VIP Level 2 | 1,000 BEST
~600 EUR¹ |
– | 2.5% | – |
| VIP Level 3 | 5,000 BEST
~2,700 EUR¹ |
0.5% | 1.75% | 1 / month |
| VIP Level 4 | 10,000 BEST
~5,400 EUR¹ |
1% | 1% | 5 / month |
| VIP Level 5 | 50,000 BEST
~26,700 EUR¹ |
2% | 0.25% | Unlimited |
FX Fee is a Foreign Exchange Fee, charged when you use your card abroad. With a higher VIP Level, you get a reduced FX Fee for your Bitpanda Card transactions.
Reality Check While Bitpanda Card promotes up to 2% cashback, if you're an entry-level user with 1,000 EUR in assets, you'll qualify for 0% cashback.
Are other cards more generous at base tier? Yes.
| Bitpanda Card | Industry Average1 | |
| Entry Level Cashback | 0% | 1% |
| Entry Level Cashback Monthly Cap | 0 EUR | 20 EUR |
Bitpanda Card is a Debit Card
- Debit Card
- Credit Card
- Prepaid Card
- No Bank Account Offered
Bitpanda Card differs from a traditional debit card, where the balance is linked directly to your bank account. Instead, with Bitpanda, the card is connected to your chosen crypto coin balance on their platform.
Since Bitpanda doesn't offer a bank account with this card (while some crypto cards do), it means you won't be able to receive third-party payments, like fiat withdrawals from exchanges, for example.
It's Offered in Physical Form, Without an Instant Virtual Equivalent
Bitpanda Card is available solely in physical form, unlike 40% of crypto cards offering both physical and virtual versions. This means you'll have to wait for its arrival by mail after completing the KYC Identity Verification.
Wondering about the pros and cons of physical-only format? Here are some highlights:
Physical Card | No Virtual Card |
|---|---|
| ATM Withdrawals | No Second Card Number |
| Required for Car Rentals, Hotels | No Instantly Available Card |
| Useful When Phone Dies, or no Wifi | Cannot Separate Online Purchases for Safety |
| Backup Payment Method | Cannot Have a 2nd Card with Lower Spend Limits |
Even though it's a physical-only card, Bitpanda Card does have Apple Pay support, allowing you to pay with your phone instead of having to take out your wallet everytime.
Crypto-to-EUR Conversion Cost with Bitpanda Card
Bitpanda Card Converts Your Crypto on Demand
Bitpanda Card offers instant conversion to EUR at the time of purchase. This allows you to hold your crypto and exchange to real-life currency only when you need to. No need to pre-convert your cryptocurrencies or preload the card.
| Crypto to Fiat Conversion Fee | 1.49% |
| Sell Spread | ~1.5% |
| Transaction Fee | 0% |
| Total Crypto to EUR Cost | ~2.99% |
High Cost:Compared to the average ~1.8% crypto-to-fiat cost of other cards, converting crypto with Bitpanda Card will cost you more (~2.99%). This means that you will get less EUR for your crypto when using this card.
From all crypto cards we reviewed for Europe, WhiteBIT Card, Holyheld Card and Nexo Card offer the cheapest crypto-to-fiat conversions (~0.28%, ~0.5% and ~0.75% respectively), while converting crypto with OWNR Card will cost you the most, ~4.64%.
How Does Bitpanda Card Compare to Other Crypto Cards?
Bitpanda Card ranks #22 out of 48 amongst all the crypto cards we have reviewed so far. This card is a solid choice among the many crypto cards available, offering competitive features and benefits.
We compared Bitpanda Card with 38 similar crypto cards, available for the same geographical region. See the resulting pros and cons below.
Strongest Features Against Competitors
Here are the strongest features of Bitpanda Card against its 38 competitors:
- Offers Apple Pay (while 40% of competing crypto cards don't).
- Offers a generous 10,000 EUR daily spend limit (other cards offer 9,000 EUR limit on average).
- Supports 242 cryptocurrencies (while other cards support an average of 15).
- Doesn't require preconverting of your crypto, converts needed amount automatically on every purchase (while 60% of competing crypto cards require you to preload card in advance).
Weakest Features Against Competitors
Compared to its 38 competitors, here are the shortcomings of Bitpanda Card:
- Offers up to 2% cashback (while other cards give an average of 4%).
- Doesn't offer any free ATM withdrawals (in contrast to 50% of crypto cards which offer an average of 200 EUR free withdrawal allowance per month).
- Their crypto-to-fiat conversion cost, including all related fees and spread, is quite high at ~2.99% (versus an average of ~1.8% with other cards.)
Bitpanda Card vs. Tap Card vs. Nexo Card
Bitpanda Card
|
Tap Card
|
Nexo Card
|
|
|---|---|---|---|
| Monthly Fee | 0.00 EUR | 0.00 EUR | 0.00 EUR |
| Crypto to Fiat Cost | ~2.99% | ~1.9% | ~0.75% |
| Highest Cashback | up to 2% | None | up to 2% |
| Entry-Level Cashback | 0% | None | 0.5% |
| Daily Spending Limit | 10,000 EUR | 5,000 EUR | 10,000 EUR |
| Daily ATM Limit | 350 EUR | 400 EUR | 2,000 EUR |
| Foreign Exchange Fee | 2.5% | 1.5% | 0.5% |
| Asset Management | Custodial | Custodial | Custodial |
Availability for  United States |
|||
| Supported Cryptocurrencies | 242 | 46 | 63 |
| Apple Pay | Enabled | Not Enabled | Enabled |
| Customer Service | Great | Great | Great |
| Company Strength | Medium | Medium | Strong |
If you plan to use your card for daily purchases, then daily spending limit is an important consideration for you. Both Bitpanda Card and Nexo Card offer a solid daily spending limit of 10,000 EUR. The daily limit on Tap Card is not as high.
Cashback rewards are a great way to earn back some of the money you spend on your card and is an important consideration as well. Both Bitpanda Card and Nexo Card offer solid cashback rewards of up to 2%. With Tap Card, you will have no cashback rewards at all.
To make a good choice, look through all features, as it is an individual choice. If you will mostly do online transactions with this card, then Apple Pay availability may not be a very important feature for you. If you travel a lot, foreign exchange rate will matter. And so on.
Bitpanda Card ATM Fees: The Real Cost of Cashing Out
Local ATM Withdrawals in EUR
Here's a breakdown of the fees you'll face when making local ATM withdrawals with your Bitpanda Card:
Starting with an initial amount of 200 EUR in ETH, the ATM withdrawal with Bitpanda Card will cost you a total of ~10.48 EUR (5.2% of 200 EUR), resulting in a final cash withdrawal of 189.52 EUR in hand.
Doesn't Bitpanda Card Offer Free ATM Withdrawals?
No, it doesn't. Which is a shame, because 50% of competing cards offer free ATM withdrawals, typically allowing up to 200 EUR per month without fees.
International non-EUR ATM Withdrawals
Things will get significantly worse for International ATM Withdrawals. If you're out of country and cashing out with your Bitpanda Card, here's what it will look like:
For an international withdrawal using your Bitpanda Card with an initial 200 EUR in ETH, you'll incur fees totaling ~21.15 EUR (10.6% of 200 EUR), leaving you with 172.87 EUR in the equivalent foreign currency.
Reality CheckCompared to other crypto cards, Bitpanda Card is more expensive for both local and international ATM withdrawals:
| Cost with Bitpanda Card | Cost with Other Cards | |
| Local ATM Withdrawals | ~10.4 EUR (5.2% of 200 EUR) | ~9.2 EUR (4.6% of 200 EUR) |
| International ATM Withdrawals | ~21.2 EUR (10.6% of 200 EUR) | ~18.4 EUR (9.2% of 200 EUR) |
From all crypto cards that we reviewed, Holyheld Card, Bit2Me Card and Nexo Card offer the cheapest local ATM withdrawals (2.5%, 2.7% and 3.2% of 200 EUR respectively), while OWNR Card scores the worst, landing last on the list with a total local ATM withdrawal cost of 9% of 200 EUR.
We Tested Bitpanda's Customer Support
We asked Bitpanda's customer support different questions, and then rated their responses to evaluate how good their support is.
Why should you Care:When you'll have a money-related question, like a missing deposit or being overcharged - having good support at that moment will be crucial for you.
Bitpanda offers support via the following channels:
| Web Form | https://support.bitpanda.com/hc/en-us/requests/new |
Location: Bitpanda customer service reps are located in 
Austria, 
Spain and 
Poland.¹
| Support Channel | Our Interaction | Score |
Web Form (replied in 1 d 4 h ) | An excellent, reassuring, personalized response to a question about disputing unauthorized card transactions. | High Competence Highly Personalized Flawless English, Professional Tone 10/10 |
Web Form (replied in 1 d 8 h ) | Answered the question in detail and included excerpt from the FAQs instead of simply linking to it. | High Competence Somewhat Personalized Flawless English, Professional Tone 9.5/10 |
Web Form (replied in 4 d 1 h ) | Gave a clear explanation of spread vs trading fee. Professional response. | Late Reply High Competence Highly Personalized Flawless English, Professional Tone 8/10 |
Web Form (replied in 2 d 1 h ) | Detailed and knowledgeable answer to a question about BTC Savings. | High Competence Highly Personalized Flawless English, Professional Tone 10/10 |
Web Form (replied in 1 d 5 h ) | Didn't answer the questions asked, seems like the answer was copy-pasted. | Low Competence Somewhat Personalized Flawless English, Professional Tone 5/10 |
To summarize,
Competence and Problem-Solving: More often than not, Bitpanda's customer service responses are highly competent, proving they're a company that takes your questions seriously.
Customer Love: Bitpanda's support responses are highly personalized, which makes interactions with them very pleasant. They will address you by name, and carefully consider your unique situation to provide tailored answers that meet your specific needs.
Reply Speed: Response times are inconsistent, ranging from as quick as 1 day to as slow as 4 days.
Overall Customer Service Rating: 8.5/10
This excellent score places Bitpanda's Customer Service well above the crypto card industry average of 7.5/10.
Is Bitpanda Card Available for Residents of United States?
No, Bitpanda Card is not available for residents of United States.
Bitpanda Card supports the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
To see our list of available crypto cards for United States, see this list. There are currently 8 cards listed there.
You may also be interested in this article: Crypto Cards for USA: The Best Options for Americans.
Yes. What's My Next Step?
Paulina Masson
Paulina has a strong background in finance and cryptocurrency. She's been involved with crypto since its early days and has observed its progression over the years. Notably, she possesses expertise in various crypto products, having personally tested and evaluated many of them. In her spare time, she is developing a crypto bot designed to automatically trade on short timeframes.
